"I wanted to take a moment to express my thanks for excellent customer service. In a time when our culture is focused on short cuts and off-shoring of work, it is refreshing to experience great customer service.
Recently, I had needed to have some work done on our kitchen. Manor House designed our kitchen a few years ago and as such I had them back out for some quick updates and some items that needed attention. That said, during the entire process there were two exceptional employees that standout, John Virone and Dave Douglas who does the repair work. I cannot say enough about their professionalism or the urgency in which they operate.
As well, we all recognize our market and client base has changed, today everyone focuses on price and often at the sacrifice of service. I believe these two employees clearly demonstrate that not only can one get excellent service but one does not need to be in sales to ensure repeat business. Often service makes a larger impact than customer facing sales people
Please pass my thanks and gratitude onto John and Dave. They represent Manor House well and any company should be pleased to have them on the front line with the customer."
- Cristie Avolio
Joyce & Tim Custer
We recently had our kitchen remodeled by your company. We would like to thank you and congratulate you for the expert service we received by your employees. From day 1 Frank Mollick was fantastic helping us pick out the color, style & design of the kitchen. John Virone & Chris could not have done a better job with scheduling. Jamie was very nice and competent helping with the granite & we cannot say enough good things about the brothers Rick and Adam with the installation. Everyone who had a hand in completing the project were true professionals and a class act. They represent your company extremely well and you should be proud of each and every one of them. We will highly recommend Manor House Kitchens to our family and friends. Apparently many of your team members thought we were related to Jimmy Kladnik, he must have told them to take extra care of our project! Which we greatly appreciate. We also want to thank you for the cutting board and the edible arrangement. Not necessary, but greatly appreciated.
Maria Colosimo
I just wanted to thank you guys for your professionalism and assistance throughout our kitchen remodel! It was a pleasure to work with you. Everyone I dealt with at Manor House (Wayne, Sharon, Paula, Jamie and the granite installers) is to be commended for a job well done. We are very pleased with the products and service. The granite was installed today and it is absolutely gorgeous. The only thing I need to wrap up is to find out if we will be receiving any product and warranty information on the Blanco sink. Thank you, again! Manor House will be highly recommended to our friends and family!
Cal and Kathleen Garbowsky
We wish to thank you for sending us Adam and Rick to our Manor House kitchen install. They are brothers who work well together. They were neat, meticulous in detail, vacuumed, cleaned up and produced a beautiful kitchen. I gave them the various sizes of my spices and they adjusted the shelving for us. They fixed my dishwasher so I could clean my dishes even though I won't have a sink for three weeks. They reinstalled our appliances so they work well. The moldings at the top of the cabinets are perfect. Be assured they represent your company with excellence. Thank you also Frank for helping us pick this beautiful kitchen, for explaining what the contract wording meant ( the different moldings etc.) and for making sure the Larry Lint flooring install was correctly timed. Excellence to everyone including Chris who planned the work. If possible, could you please send me info on how to clean the cabinets. I imagine I'll be cooking in this beautiful kitchen. Thank you for your time and attention and for the excellence of all involved. Waiting for our granite, but perfection so far!
Donna & Matt Clay
As I write this I’m enjoying the view of my "new" kitchen. I realize now that I unconsciously had a theme in mind when we were making choices with you---Bring a bit of nature indoors. The overall ambience of the room is so peaceful and harmonious. The colors of the cabinets and countertops beautifully complement the walls, trim, and flooring. The materials, details, and workmanship are outstanding! And cooking in this kitchen is a dream come true! Everything we need stores conveniently and efficiently. Especially appreciated are the spice rack next to the stove, lazy susan for the pots and pans, and vertical cupboard for the cutting boards and cookie sheets. No more cereal boxes sitting on the bulkhead, either! Thank You so much for your wonderful design ideas, interest, and patience. Thank You for consulting with our remodeling crew. (They did a great job problem-solving with us.) We are so glad that our neighbor Dave recommended that we talk to you!!!!
"I wanted to take a moment to express my thanks for excellent customer service. In a time when our culture is focused on short cuts and off-shoring of work, it is refreshing to experience great customer service.
Recently, I had needed to have some work done on our kitchen. Manor House designed our kitchen a few years ago and as such I had them back out for some quick updates and some items that needed attention. That said, during the entire process there were two exceptional employees that standout, John Virone and Dave Douglas who does the repair work. I cannot say enough about their professionalism or the urgency in which they operate.
As well, we all recognize our market and client base has changed, today everyone focuses on price and often at the sacrifice of service. I believe these two employees clearly demonstrate that not only can one get excellent service but one does not need to be in sales to ensure repeat business. Often service makes a larger impact than customer facing sales people
Please pass my thanks and gratitude onto John and Dave. They represent Manor House well and any company should be pleased to have them on the front line with the customer."
- Cristie Avolio
Joyce & Tim Custer
We recently had our kitchen remodeled by your company. We would like to thank you and congratulate you for the expert service we received by your employees. From day 1 Frank Mollick was fantastic helping us pick out the color, style & design of the kitchen. John Virone & Chris could not have done a better job with scheduling. Jamie was very nice and competent helping with the granite & we cannot say enough good things about the brothers Rick and Adam with the installation. Everyone who had a hand in completing the project were true professionals and a class act. They represent your company extremely well and you should be proud of each and every one of them. We will highly recommend Manor House Kitchens to our family and friends. Apparently many of your team members thought we were related to Jimmy Kladnik, he must have told them to take extra care of our project! Which we greatly appreciate. We also want to thank you for the cutting board and the edible arrangement. Not necessary, but greatly appreciated.
Maria Colosimo
I just wanted to thank you guys for your professionalism and assistance throughout our kitchen remodel! It was a pleasure to work with you. Everyone I dealt with at Manor House (Wayne, Sharon, Paula, Jamie and the granite installers) is to be commended for a job well done. We are very pleased with the products and service. The granite was installed today and it is absolutely gorgeous. The only thing I need to wrap up is to find out if we will be receiving any product and warranty information on the Blanco sink. Thank you, again! Manor House will be highly recommended to our friends and family!
Cal and Kathleen Garbowsky
We wish to thank you for sending us Adam and Rick to our Manor House kitchen install. They are brothers who work well together. They were neat, meticulous in detail, vacuumed, cleaned up and produced a beautiful kitchen. I gave them the various sizes of my spices and they adjusted the shelving for us. They fixed my dishwasher so I could clean my dishes even though I won't have a sink for three weeks. They reinstalled our appliances so they work well. The moldings at the top of the cabinets are perfect. Be assured they represent your company with excellence. Thank you also Frank for helping us pick this beautiful kitchen, for explaining what the contract wording meant ( the different moldings etc.) and for making sure the Larry Lint flooring install was correctly timed. Excellence to everyone including Chris who planned the work. If possible, could you please send me info on how to clean the cabinets. I imagine I'll be cooking in this beautiful kitchen. Thank you for your time and attention and for the excellence of all involved. Waiting for our granite, but perfection so far!
Donna & Matt Clay
As I write this I’m enjoying the view of my "new" kitchen. I realize now that I unconsciously had a theme in mind when we were making choices with you---Bring a bit of nature indoors. The overall ambience of the room is so peaceful and harmonious. The colors of the cabinets and countertops beautifully complement the walls, trim, and flooring. The materials, details, and workmanship are outstanding! And cooking in this kitchen is a dream come true! Everything we need stores conveniently and efficiently. Especially appreciated are the spice rack next to the stove, lazy susan for the pots and pans, and vertical cupboard for the cutting boards and cookie sheets. No more cereal boxes sitting on the bulkhead, either! Thank You so much for your wonderful design ideas, interest, and patience. Thank You for consulting with our remodeling crew. (They did a great job problem-solving with us.) We are so glad that our neighbor Dave recommended that we talk to you!!!!
Just wanted to drop you a note of thanks for the lovely kitchen that you designed for us. Also, please pass along thanks to all of those involved with the installation of our kitchen. Quality workmanship is shown throughout our kitchen. It was a pleasure working with you.
The Doves
I would like to share with you a very positive experience I had in dealing with your company regarding the remodeling of a kitchen. My wife and I wanted to have my son and daughter-in-law's kitchen remodeled. We were very fortunate to have had the great pleasure of meeting and working with Jennifer Baustert. Jennifer is very knowledgeable and proved to be a great help, she totally redesigned the entire kitchen and made it better than we could have ever imagined. Her ideas and suggestions were a great help and made our decisions much easier. Please extend to Jennifer our deep appreciation for a job well done. It is obvious that Jennifer is a great asset to your company
Harry Ayers
We are so very pleased with the incredible job that was completed on our kitchen! Your crew of Bill, Dutch, Troy, Frankie, and of course, Allen were wonderful to work with! You should be very proud of the skill and professionalism that these men portray. Thank you for a job well done.
Lisa Jo V
The kitchen has now been installed and I am enjoying it immensely. The cabinetry is positively beautiful and the countertops are amazing. I couldn't be more pleased. I appreciate all your help and suggestions. I would be remiss if I didn't compliment you on the caliber of people in your employ, from the cabinet installers to the granite and tile experts,---all top-notch. Especially, Tom, the young man (I think his name was Bill) who appeared to be in charge and was here everyday. He and the others are a credit to your company. Thank you for everything.
Joyce Orris
Thank you for doing a fabulous job on my kitchen and bath! Your installation crew went above and beyond to do a terrific job and they were a pleasure to work with! Many thanks to you all.
Angie & Tim Randolph
I am picky with high expectations so this really says something about the quality of work everyone has done!!
Shari
The kitchen is amazing! The quality has exceeded my expectations and your employees and contractors have done a superb and highly professional job. Everything honestly looks perfect. I am tickled pink- really.
Tracey and Allen
We just want you to know how much we enjoy our beautiful new kitchen! We LOVE It! The layout, cabinets and granite are beautiful! It all came together perfectly! Your entire crew is amazing! Frank, Chris and Nick were great. They were very professional, patient, and kind. They left everything in perfect order every night. Even the demo crew stacked the old cabinets in the garage in perfect order. We could not have asked for a more smooth remodeling job! Your guys are “The Best” Thank you so much!
Vince and Janice
Once again, Thank You for the fantastic design and all the help you were with our renovations. We absolutely love the way both bathrooms look! You were such a true professional and we enjoyed working together with you so much!
Chuck & Jo Holes
At Manor House, we deliver the best for your family. A new or remodeled bathroom can add value to your home and enhance comfort in your daily life. Best of all, we handle every aspect of your remodel, from design through installation and clean up. Come to Manor House Kitchens.