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Chuck & Jo Holes
October 6, 2016
Dear Chris,

Once again, Thank You for the fantastic design and all the help you were with our renovations. We absolutely love the way both bathrooms look! You were such a true professional and we enjoyed working together with you
so much!
Debby Scigliano
September 29, 2016
Dear Allen,

The kitchen looks amazing!! I love it!

Everyone, granite selection (Matt), demo (Todd and Joe), install (Justin and his team) and plumbing (Steve), were wonderful.

Of course you, Jenn, Satin, Paula, and everyone along the way were absolutely fantastic.

I can't tell you how much I appreciate the care and expertise that you gave to me.

I knew that it would look beautiful and it even surpassed what I had envisioned.

Thank you so much for taking such good care of my kitchen dreams.

I can't wait for my Harvest get-together to show off my new Manor House kitchen!

By then, I'll have my new wood laminate floor. I'll send a picture of the complete look when the floor is installed next Friday.

Again, I can't thank you enough!

I'll stop in the showroom soon to drop off the cabinet door sample that you lent to me eons ago. I'm so sorry for not returning it sooner.

Have a great day!
Donna & Matt Clay
September 16, 2016

As I write this I’m enjoying the view of my "new" kitchen. I realize now that I unconsciously had a theme in mind when we were making choices with you---Bring a bit of nature indoors. The overall ambience of the room is so peaceful and harmonious. The colors of the cabinets and countertops beautifully complement the walls, trim, and flooring. The materials, details, and workmanship are outstanding!
And cooking in this kitchen is a dream come true! Everything we need stores conveniently and efficiently. Especially appreciated are the spice rack next to the stove, lazy susan for the pots and pans, and vertical cupboard for the cutting boards and cookie sheets. No more cereal boxes sitting on the bulkhead, either!
Thank You so much for your wonderful design ideas, interest, and patience. Thank You for consulting with our remodeling crew. (They did a great job problem-solving with us.)
We are so glad that our neighbor Dave recommended that we talk to you!!!!
Cal and Kathleen Garbowsky
July 28, 2016
We wish to thank you for sending us Adam and Rick to our Manor House kitchen install. They are brothers who work well together. They were neat, meticulous in detail, vacuumed, cleaned up and produced a beautiful kitchen. I gave them the various sizes of my spices and they adjusted the shelving for us. They fixed my dishwasher so I could clean my dishes even though I won't have a sink for three weeks. They reinstalled our appliances so they work well. The moldings at the top of the cabinets are perfect. Be assured they represent your company with excellence. Thank you also Frank for helping us pick this beautiful kitchen, for explaining what the contract wording meant ( the different moldings etc.) and for making sure the Larry Lint flooring install was correctly timed. Excellence to everyone including Chris who planned the work.
If possible, could you please send me info on how to clean the cabinets. I imagine I'll be cooking in this beautiful kitchen.
Thank you for your time and attention and for the excellence of all involved. Waiting for our granite, but perfection so far!
Maria Colosimo
July 27, 2016
I just wanted to thank you guys for your professionalism and assistance throughout our kitchen remodel! It was a pleasure to work with you. Everyone I dealt with at Manor House (Wayne, Sharon, Paula, Jamie and the granite installers) is to be commended for a job well done. We are very pleased with the products and service. The granite was installed today and it is absolutely gorgeous.
The only thing I need to wrap up is to find out if we will be receiving any product and warranty information on the Blanco sink.
Thank you, again! Manor House will be highly recommended to our friends and family!
Ray & Elaine Szalay
April 15, 2013
We wanted to "Thank You" for your time and talent in helping us to design and install a beautiful new kitchen and family room.
We very much appreciated your attention to detail, and your responsiveness to our questions along the way. We will enjoy the results for many years to come!
Cristie Avolio
April 13, 2013
Dear Mr. Backus

I wanted to take a moment to express my thanks for excellent customer service. In a time when our culture is focused on short cuts and off-shoring of work, it is refreshing to experience great customer service.

Recently, I had needed to have some work done on our kitchen. Manor House designed our kitchen a few years ago and as such I had them back out for some quick updates and some items that needed attention. That said, during the entire process there were two exceptional employees that standout, John Verone and Dave Douglas who does the repair work. I cannot say enough about their professionalism or the urgency in which they operate.

As well, we all recognize our market and client base has changed, today everyone focuses on price and often at the sacrifice of service. I believe these two employees clearly demonstrate that not only can one get excellent service but one does not need to be in sales to ensure repeat business. Often service makes a larger impact than customer facing sales people

Please pass my thanks and gratitude onto John and Dave. They represent Manor House well and any company should be pleased to have them on the front line with the customer.
Kathy & Tony De Simone
March 27, 2013
Dear Jennifer,

We just wanted to say a huge "Thank You!" for all your beautiful design work on our new kitchen!

We are absolutely thrilled with it and are grateful for all the time and care you put into the design. You really listened to our needs and wish list to make our dream kitchen a reality!

We were very impressed with all the wonderful people who worked on remodeling our kitchen. From start to finish, they all did a tremendous job and we appreciate them for sharing their talents with us! We will be sure to recommend Manor House Kitchens to everyone we know!
Tim & Melissa Adkins
March 26, 2013
I had my new kitchen designed by Chris Aird & Shaun Cilli - it was installed over the past 2 days by Don & Adam.
I wanted to comment on the high quality workmanship of the install, and on the personable service from Chris.
My wife and I are quite pleased with the results of all efforts by your team.

Don & Adam went above and beyond, they installed my cast iron basin for me.

Chris showed up on his quad with snow blade to clear my driveway of all the heavy snow we got on Sunday night & Monday am.

That sir is what I call superior customer service!
Please express our gratitude to all 4 gentlemen who had a part in this transaction
Thanks again
Van Marie Bryan
August 1, 2012
Dear Jim and Jaime

Thank you so much for all the work that you have done! It has been a long journey getting my kitchen completed! I just wanted to let you know that going through Manor House Kitchen for my granite was one of the easiest processes of the whole ordeal! As it turned out, you guys fabricated, delivered and installed the granite before the other formica company delivered the rest of my countertops. I had expected the granite to be the last thing to be installed in my new kitchen.

Thank you again, the granite looks beautiful and really sets off the kitchen! You will be highly recommended!

Respectfully Yours
Joyce Orris
May 30, 2012
Dear Tom

The kitchen has now been installed and I am enjoying it immensely. The cabinetry is positively beautiful and the countertops are amazing. I couldn't be more pleased. I appreciate all your help and suggestions. I would be remiss if I didn't compliment you on the caliber of people in your employ, from the cabinet installers to the granite and tile experts,---all top-notch. Especially, Tom, the young man (I think his name was Bill) who appeared to be in charge and was here everyday. He and the others are a credit to your company. Thank you for everything.
The Doves
May 23, 2012
Dear Chris,

Just wanted to drop you a note of thanks for the lovely kitchen that you designed for us. Also, please pass along thanks to all of those involved with the installation of our kitchen.

Quality workmanship is shown throughout our kitchen.

It was a pleasure working with you.
Frances E. Tkysinski
February 21, 2012
Dear Tony Dimatteo,

I am writing you today to express my complete delight with the results of the installation of my new kitchen countertop, sink and faucet on February 14 by you, Manor House Kitchens, Inc.

I want to convey my thoughts regarding the installation crew. (Dutch and Frankie) the Installers and (Steve) the plumber.

They were always pleasant, well coordinated, working as a team, a pleasant experience for me.

They acted responsibly upon their entrance into my apartment, with the handling of the available counter top, along with their tools, etc.

Before the men left they removed my old counter top, etc and disposed of all residue without any damage to my apartment.

I believe they are deserving of recognition for the competency of the work they did, which they stated they would appreciate it if I would write you.

Thank you also for the excellent job of taking the good measurement, which made for a lovely fitted counter top, done by Tony Dimatteo.
Sam and Ann Didio and kids
January 20, 2012
I am writing to express my satisfaction as a recent customer of Manor House Kitchens.

At the beginning of 2011, my wife and I began to plan a major remodel in our home the centerpiece of which would be our new kitchen. Initially, we began our design effort with Home Depot, however, in retrospect, our decision to go with Manor House was a wise one. We had worked with Manor House in the past on a small granite countertop job for our basement, but we were under the impression that, for a larger job such as we were contemplating, Manor House would not be competitive. We were wrong.

We were very far along in our design efforts with Home Depot when a friend reminded me that his cousin, Jim Kladnik, was an employee of Manor House. I told him that I was considering calling Manor House but had not yet gotten around to it. I soon received an email from my friend with Chris Aird's card attachment. Mr. Kladnik had recommended contacting Chris for my project. So, I called Chris and set up an appointment.

When Chris came to my home, I was immediately struck by his professionalism, his enthusiasm, and his product knowledge. I offered Chris a copy of the kitchen layout design that I had been working on with Home Depot. Christ respectfully declined my offer. He said that he preferred to start with a clean slate. He then proceeded to take all the measurements of our room. When we finished our meeting, Christ told us that he would put a design together for us. We told him our schedule was tight, and that we were close to making a decision to go with Home Depot, but we wanted to see what Manor House could offer. Chris quickly went to work on the design and called us in to your Greensburg office to go over his concept.

The design that Chris presented to us was very different from the one that we had drafted with Home Depot. Different in a good way! His design was simpler, more efficient, used fewer cabinets, and seemed to fit the very difficult space more logically. I was especially impressed with how Chris went through each aspect of the design cabinet by cabinet, and explained to us his reasoning for the design feature, and the functionality and purpose for each cabinet. At that meeting, I remember suggesting only a few minor changes to that first design effort. To my amazement, Chris's first dt aft of the design was about 95% to our satisfaction. He had considered use of the space in ways that we or Home Depot designers had not considered. So, even before the price was determined, we knew that we wanted to work with Chris and Manor House. When Chris finished the price estimate, we were pleasantly surprised that the price was "in the ballpark" compared to other alternatives that we were exploring. Knowing that we were concerned about budget, Chris recommended Koch cabinets. He liked their pricing, their quality, and the ability to make custom cabinet sizes to meet our needs. After all was said and done, we decided to go with Manor House for the purchase and installation of our Kitchen.

From that point, Chris walked us through the process step by step and kept us well informed along the way. Although I'm sure he was working with many other customers at the time, he made us feel that our kitchen project was his top priority. The Koch cabinet style and color choice was simple...My wife knew exactly what she wanted and Chris made great suggestions based on our preferences. Chris ordered the sample doors and samples came in exactly to our liking.

As other aspects of our project progressed, Chris kept in touch, visited our home to observe the construction, and coordinated well with our contractors. It was our scope to prepare the space properly for your people to install the cabinets. Chris helped to assure that this was done. He even came in one day and drew the design on the floor to help our contractors visualize the layout of the kitchen. This was very helpful.

After a long construction period (three months), it finally came time to install the kitchen. I chose to give this scope to Manor House as opposed to my contractor because of your expertise and because of the fat that Manor House would have single point responsibility for every aspect of the kitchen installation. This is what I wanted and I know that this is the way Manor House prefers to work as well. This way, you can completely control the outcome of the work. Looking back, this might have been the best decision that we made in this entire process. In any major project, as you know, there will be problems. My project was no exception. However, the bottom line is that Chris and Manor House were firmly there to stand behind your products and services and all issues were addressed and "made right" by your company. I know that I would have spent a great deal of my own time trying to resolve issues myself if I had used Home Depot for the purchase of my cabinets. Surely, I would have encountered problems with other companies...but the question is ...would they have been there for me to resolve the problems as Manor House was?...I doubt it!

Just a note to your installers also...My installation team was Chris (there seems to be a lot of Chris's at Manor House by the way) and Adam. Immediately, I had a good feeling that these guys knew what they were doing. They were very professional and gave me a sense that they would do a great job. Chris, I know is a long time employee of Manor House...and his experience shows. Your team showed great attention to detail which is very important to me. They proceeded to bring Chris Aird's design to life before my eyes. Again, there were problems that they encountered, but they worked well along with Chris to provide me with a perfect kitchen.

We also used Manor House for the purchase and installation of the countertops. The granite that we chose was competitively priced, installed on schedule, and looks fabulous with the other elements of our kitchen.

The final result was a stunning and warm space. Just what we wanted! All of our friends who have seen the transformation of our kitchen have been amazed by the design and quality of the work. For this we have our contractor and the people of Manor House to thank.

Please pass along our sincere thanks to Chris and your entire team that had a hand in completing our project. Our family and friends will spend many years enjoying the space that Manor House helped us to create.

With thanks and best regards
Sherry Mancuso
January 17, 2012
I just wanted to let you know that my husband and I are extremely pleased with our new Koch cabinets and vanities. Allen and Traci did a wonderful job designing the kitchen and everything looks and fits perfectly. Allen and Traci spent the time and gave attention to all the necessary details. We are looking forward to having the granite installed. I will recommend Manor House to anyone!
Angie & Tim Randolph
December 15, 2011

Thank you for doing a fabulous job on my kitchen and bath! Your installation crew went above and beyond to do a terrific job and they were a pleasure to work with!

Many thanks to you all.
Judie & Jeff Spiegel
December 12, 2011
Dear Chris,

Thank you! Thank you! Thank you!

We can't begin to tell you how delighted we are--not only for the beautiful end product that is our new kitchen--but for your detailed planning in overseeing the journey that got us here.

Being in our 60's, we've had lots of experience with construction & renovation projects going wrong. Without doubt, your anticipation of and planning for every contingency was what made this project go so well. Even when we encountered the inevitable bumps along the journey, you were immediately available offering good alternatives and solutions. Chris, you were a total pleasure to deal with from start to finish. Manor House is very lucky to have you as a key part of their team.

Our thanks also to Todd and Eric for their craftsmanship and professionalism. They did a fabulous job and everything they touched, were a pleasure to have working in our home and we couldn't be happier.

Wishing you all a healthy, happy and prosperous 2012.

Jim and Allison Kimmel
September 6, 2011
Jim and I would like to thank you for the wonderful experience we had building our kitchen. Your really listened to our needs and produced a perfect space for us. The guys who came out to do the installation worked so efficiently. I love that you have a service person come out to make sure that everything is in working order. They too were prepared to handle our questions.

Being without a working kitchen is not easy Manor House made that time fly by.

Thanks again
Mary M. Hamilton
May 16, 2011
Dear Mr. Backus,

When it became necessary to remove cabinets in our kitchen, I requested that Manor House do the work, as Manor House had installed them. I want you to know how pleased I am with the work that was done as well as the people from Manor House that were involved in the process.

John Virone kept in touch all winter long and was always helpful. Bill Mailie and Rick Herrie put my kitchen back in working order, for which I am grateful. It was a pleasure to have them in the house.

Be assured that I will recommend Manor House Kitchens to anyone who ask
Donna Bridge
December 18, 2010
Just wanted to say thank you very much for my beautiful new kitchen! It's everything I hoped it would be, thanks to your planning and expertise.

I admit to being very nervous before the start of the remodel. But you and your crew were so nice and very easy to work with. Bill listened to any concerns I had and took care of them.

The whole experience was far better than I could have hoped for. The best part, the brick and grill and gone! My best and Happy Holiday Season to you, Bill, Rick and Glenn
Mary Anwar
November 16, 2010
Hello Karen,

I just wanted to let you know how enjoyable it has been to deal with "Manor House Kitchens". I hope in past exchanges, I let you know how helpful you were in making my home purchases a great experience. I have had quite a few compliments on my granite back-splash.

What I wanted to add at this time is my positive experience with both John (who arranges for the corrections) and Jeff (who makes the corrections). Jeff, in particular, has provided very valuable service. He has always been courteous, neat, competent, knowledgeable, and efficient. He has answered all my questions and gone the extra mile to make Manor House Kitchens "look good". I just wanted you to know that. Sometimes, the "good" never gets recognized.
Barbara Crissman
June 16, 2010
I wanted you to know how extremely pleased I am with Bill and Glenn who installed my kitchen and bath. Extremely talented craftsmanship. Both rooms are beautiful, just what I expected. They sealed off these areas to keep any dust from the other rooms, cleaned up all debris and vacuumed at the end of each day. I must say I was concerned before the work was started even though Joe Floreck assumed me all the work would be handled professionally. He was right. Bill and Glenn finished within the time frame discussed and were so respectful of me and my home. Granite will be installed soon and Bill and Glen will do finishing touches. I felt you should hear praises for work well done. Manor House was recommended to me by others who bought from this company. I am glad Manor House was my choice.

Thank you
Harry Ayers
May 11, 2010
I would like to share with you a very positive experience I had in dealing with your company regarding the remodeling of a kitchen. My wife and I wanted to have my son and daughter-in-law's kitchen remodeled. We were very fortunate to have had the great pleasure of meeting and working with Jennifer Baustert. Jennifer is very knowledgeable and proved to be a great help, she totally redesigned the entire kitchen and made it better than we could have ever imagined. Her ideas and suggestions were a great help and made our decisions much easier. Please extend to Jennifer our deep appreciation for a job well done. It is obvious that Jennifer is a great asset to your company
Lisa Jo V
September 2, 2008
Dear Manor House,

We are so very pleased with the incredible job that was completed on our kitchen! Your crew of Bill, Dutch, Troy, Frankie, and of course, Allen were wonderful to work with! You should be very proud of the skill and professionalism that these men portray.

Thank you for a job well done.